What Is Azure Service Level Agreement (Sla)

If you purchased a service from a reseller, you will receive a service credit directly from your dealer and the reseller will receive a service credit directly from us. The service credit is based on the estimated selling price of the service concerned, which we have set at our discretion. Here are the parameters that Microsoft respects with respect to Azure services: We guarantee at least 99.9% availability of Azure`s Automation Agent service. If we do not reach and manage service levels for each service as described in this ALS, you may be eligible for credit on a portion of your monthly service charge. We will not change the terms of your ALS for the initial duration of your subscription; However, if you extend your subscription, the current version of this ALS on the renewal date applies throughout the extension period. We will provide at least 90 days in advance for significant changes to this ALS. Azure Cosmos DB is the database service distributed worldwide with several Microsoft models. It offers turnkey global distribution across any number of Azure regions, resizing and replicating your data seamlessly, wherever your users are. The service offers 99.99% full SLAs, covering debit, consistency, availability and latency guarantees for Cosmos DB database accounts, limited to a single Azure region, configured with one of five consistency levels or database accounts, that span multiple Azure regions and are configured with one of four relaxed consistency levels.

Azure Cosmos DB allows you to set up multiple Azure regions as stopping points for a database account. In this configuration, Cosmos DB offers 99.999% SLA for read and writing availability. This service level agreement for Microsoft Online Services (this « SLA ») is part of your Microsoft volume license agreement (the « agreement »). The basic terms that are used in this ALS but are not defined have the meaning assigned to you in the agreement. This ALS applies to microsoft online services (a « service » or « services » listed below), but does not apply to separate services that are related to or related to services, or to local software that is part of a service. Advisor is a free service, so it has no financially supported ALS. Azure Container Registry is a free service, so it does not have an ALS with financial support. However, MEMORY ALS applies to the availability of the underlying memory. For more information, see SLA`s memory.

Virtual Machine Scale Sets is a free service, so it has no financially supported ALS itself. However, if scale rates for virtual machines contain virtual machines in at least 2 error areas, the availability of underlying ALS applies to virtual machines. For more information, you can find virtual machines in ALS. SLAs document the specific terms that define Azure performance standards, they define Microsoft`s commitment to an Azure service or an Azure product. We guarantee at least 99.9% availability of Azure Active Directory Basic and Premium services. Services are considered available in the following scenarios: Azure Monitor now integrates Log Analytics and Application Insights functions to monitor your application. You can continue to use Log Analytics and Application Insights as standalone services if you wish. See their respective SLAs below. Availability for all Azure services is calculated on a monthly billing cycle.

Click here to download SLA for most Microsoft Azure services. You can find the ALS for Active Directory here. Services purchased through open, open value and open value subscription licensing agreements, and services in an Office 365 Small Business Premium suite, purchased as a product key, are not eligible for service credits based on service charges.

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